Retail
CPD in the Customer Service sector
Browse CPD Customer Service Training Providers
Just Fabrics (JF Academy)
Independent Fabric Retailers
Hughes
A trusted, family owned electrical retailer.
Animaldata
One of the UK’s leading pet protection service
National Association of Funeral Directors
Inclusive and progressive voice for the funeral profession and bereaved people
Bath Specialist Cleaning Solutions Training
Cleaning Training Solutions
Performance in People
Consistently improving our clients' customer service performance.
Trans2 Performance
Developing the people of today, the leaders of tomorrow and the organisations of the future.
EuroMaTech Training & Management Consultancy
World Class Training Courses & Seminars
SGHC UK
We provide first-class entertainment to the worldwide betting and gaming community
TWD Training
We provide high quality drainage, plumbing and groundwork services to both businesses and home c...
Mira Showers
We’ve spent the last century creating the shower technology of tomorrow
Alien8
Tattoo and piercings specialists
Markel
We’re an SME-focused expert in providing integrated insurance, tax and law services that deliver...
Gamma Business Communications
We combine voice, connectivity and mobile services into unified communications to keep businesse...
RJ Facade Systems
Construction Services
Shape Posture Seating
The Home of Ergonomic Seating
Ampetronic
Ampetronic Induction Loop and Assistive Listening Solutions
Environment Analyst
Insight and opportunities for the environmental sector
Upskill People
Retail & hospitality e-learning
Commend UK
Intercom design and manufacturing company
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CPD Customer Service Courses and Workshops
Customer Service
Professional Certificate in Management of Contract...
EuroMaTech Training & Management Consultancy
This Management of Contracts and Contract Claims training course will look at how claims (and counte...
Training Course
Customer Service
Professional Certificate in Advanced Business Writ...
EuroMaTech Training & Management Consultancy
Writing Skills is a critical competency that underpins relationships and performance among employees...
Training Course
Customer Service
Professional Certificate in Energizing People for...
EuroMaTech Training & Management Consultancy
Irrespective of the position of leadership you occupy; a team or large business unit; motivating and...
Training Course
Customer Service
Wet Appliance Installation Training
Hughes
Instructor led theory and practical training on installing appliances like washing machines and dish...
Training Course
Customer Service
An introduction to energy efficient electric showe...
Mira Showers
In the UK heat for buildings is one of the biggest contributors to CO2 and existing homes are a sig...
Seminar
Customer Service
Attributes - Team Dynamics for High Performance
Trans2 Performance
Newfound clarity through Attributes discovery will empower you to reach your full potential and achi...
Training Course
Customer Service
Discover your Attributes
Trans2 Performance
Attributes are the building blocks of your performance. They define what makes you; you. Understandi...
Training Course
Customer Service
Professional Certificate in Managing Stress & Work...
EuroMaTech Training & Management Consultancy
In this highly interactive EuroMaTech training course we will examine both the personal and the coll...
Training Course
Customer Service
Professional Certificate in Team Work & Team Build...
EuroMaTech Training & Management Consultancy
This Teamwork and Team Building training course covers powerful science of group process and dynamic...
Training Course
Customer Service
Professional Certificate in Creativity; Critical T...
EuroMaTech Training & Management Consultancy
The core learning experience of this training course centres around a series of practical case study...
Training Course
Customer Service
Professional Certificate in Managing Strategic All...
EuroMaTech Training & Management Consultancy
This EuroMaTech training course will focus on advances in management theory and practice of strategi...
Training Course
Customer Service
Professional Certificate in Managing & Leading Str...
EuroMaTech Training & Management Consultancy
Gaining understanding and commitment to the effort required to take an organisation or team in a new...
Training Course
Customer Service
Leading productively
Trans2 Performance
Leading Productively" is a dynamic and engaging course designed to empower delegates with the essent...
Training Course
Customer Service
CAT & Genny
TWD Training
The objective of this course is to provide sufficient understanding; to a recognised standard in rel...
Training Course
Customer Service
Leading Through Change
Trans2 Performance
Leading Through Change is a dynamic and interactive course designed to equip leaders and managers wi...
Training Course
Customer Service
Leading the Team - Exploring the 5 Dysfunctions of...
Trans2 Performance
In today's rapidly evolving business landscape; the success of any organisation hinges on its abilit...
Training Course
Customer Service
Access the ‘Hybrid Maturity Playbook’ and ‘Hybrid...
Gamma Business Communications
Take the hybrid maturity scorecard to see where your team and tools are overall in terms of a hybrid...
Literature
Customer Service
How to handle grievance hearings and appeals
Markel
In this one-hour training course aimed at employers and HR managers; we provide an overview of the s...
Training Course
Customer Service
Leading Others - Situational Leadership
Trans2 Performance
The role of the Leader is becoming increasingly complex; and adaptability is the key to organisation...
Training Course
Customer Service
Sustainable showering in new build developments
Mira Showers
Governments across the world have implemented targets to improve the energy efficiency of all proper...
Seminar
CPD Customer Service Online & eLearning
Customer Service
BMS® Direct eLearning (Telephone)
Performance in People
This course is specifically designed to improve your contact centre team members’ knowledge of the B...
Online Course
Customer Service
Frill Cushion Course.
Just Fabrics (JF Academy)
Frill cushions are soon becoming the must-have homeware staple in everyone's homes. In this course;...
Online Course
Customer Service
Assured Shorthold Tenancies (ASTs): Residential le...
Markel
This one-hour training course gives an overview of the law in relation to residential Assured Shorth...
Online Course
Customer Service
Data protection for businesses
Markel
This one-hour training course gives an overview of the law relating to data protection and your obli...
Online Course
Customer Service
BMS® Direct eLearning
Performance in People
This course is specifically designed to improve your customer-facing team members’ knowledge of the...
Online Course
Customer Service
An Introduction to the Construction Industry and W...
Markel
This training course is aimed at employers; workers and contractors in the construction industry and...
Online Course
Customer Service
Introduction to Fire Safety and Risk Assessments
Markel
This training course is aimed at all employers who are responsible for health and safety in the work...
Online Course
Customer Service
Introduction to Manual Handling for Employers
Markel
This training course is aimed at those in England; Scotland and Wales who are responsible for health...
Online Course
Customer Service
Implementing redundancy procedures; lay-offs and s...
Markel
This training course is aimed at employers and those who are involved in carrying out redundancies;...
Online Course
Customer Service
Introduction to manual handling for employees
Markel
This course is aimed at employees and workers involved in hazardous manual handling to help protect...
Online Course
Customer Service
How to handle a disciplinary process
Markel
This introductory training or refresher course is aimed at employers in England; Scotland and Wales...
Online Course
Customer Service
An introduction to consumer law
Markel
This training course provides an overview for retailers on what rights the consumer has; together wi...
Online Course
Customer Service
Debt collection
Markel
This training course provides business owners and those involved in debt collection within the busin...
Online Course
Customer Service
Contract Law
Markel
This training course provides an overview for retailers on what rights the consumer has; together wi...
Online Course
Customer Service
An introduction to commercial property
Markel
This training course is aimed at all business people who wish to have a better understanding of the...
Online Course
Customer Service
Starting a business
Markel
This training course is aimed at people wishing to set up their own business. It’s objective is to g...
Online Course
Customer Service
Lone Working
TWD Training
The objective of this course is to provide sufficient understanding and knowledge of Lone Working; i...
Online Course
Customer Service
EmployersÂ’ guide to carrying out risk assessments
Markel
Every business must carry out risk assessments and take step to address workplace risks using contro...
Online Course
Customer Service
Employers' guide to managing workplace health; saf...
Markel
This course provides an overview of the employerÂ’s key health and safety responsibilities.
Online Course
Customer Service
Tackling Burnout
Upskill People
This course explains the rise in burnout and the feeling of being constantly swamped. It sets out ho...
Online Course
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