SuccessCOACHING

Essential Training for Customer Success Managers

SuccessCOACHING

SuccessCOACHING

SuccessCOACHING helps Customer Success Managers and Customer Success teams to not only know the best practices that drive Customer Success, but also how to apply them to resolve the real, everyday challenges Customer Success professional face as they work with their customers. We’ve distilled the insights gained from working with 500+ companies and created a comprehensive, easy to follow Customer Success training program trusted by CSMs from leading companies around the globe.

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CPD Courses & Workshops

Business

Certified Customer Success Manager (CCSM) Level 1

SuccessCOACHING

Level 1 of the Certified Customer Success Manager (CCSM) program provides professional knowledge of...

Training Course

Business

Certified Customer Success Manager (CCSM) Level 2

SuccessCOACHING

Level 2 of the Certified Customer Success Manager (CCSM) program expands on core knowledge of Custom...

Training Course

Business

Certified Customer Success Manager (CCSM) Level 3

SuccessCOACHING

Level 3 of the Certified Customer Success Manager (CCSM) program expands on concepts and strategies...

Training Course

Business

Certified Customer Success Manager (CCSM) Level 4.

SuccessCOACHING

This is an advanced level program for experienced Customer Success Managers (CSMs) or Customer Succe...

Training Course

Business

Certified Customer Success Manager (CCSM) Level 5

SuccessCOACHING

This is an advanced level program for experienced Customer Success Managers (CSMs) or Customer Succe...

Training Course

CPD Subsectors

Customer Services

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"Tell me and I forget. Teach me and I remember. Involve me and I learn."

Benjamin Franklin

"The mind is not a vessel to be filled, but a fire to be ignited."

Plutarch

"The capacity to learn is a gift; the ability to learn is a skill; the willingness to learn is a choice."

Brian Herbert

"We are what we repeatedly do. Excellence, therefore, is not an act, but a habit."

Aristotle

"I am always doing that which I cannot do, in order that I may learn how to do it."

Pablo Picasso

"Education is not the learning of facts, but the training of the mind to think."

Albert Einstein

"Self-education is, I firmly believe, the only kind of education there is."

Isaac Asimov

"Living is easy with eyes closed, misunderstanding all you see."

John Lennon and Paul McCartney

"All the world is my school and all humanity is my teacher."

George Whitman

"Real learning comes about when the competitive spirit has ceased."

Jiddu Krishnamurti

"Every time man makes a new experiment he always learns more. He cannot learn less."

R. Buckminster Fuller

"You don't understand anything until you learn it more than one way."

Marvin Minsky

"Mistakes are great, the more I make the smarter I get."

R. Buckminster Fuller

"Commit yourself to lifelong learning. The most valuable asset you'll ever have is your mind and what you put into it."

Brian Tracey

"We are born not to be perfect, but to learn and reflect from imperfections"

Princess Ramirez

"For the best return on your money, pour your purse into your head."

Benjamin Franklin

"Learning never exhausts the mind."

Leonardo da Vinci

"You do not learn to walk by following rules. You learn by doing, and falling over."

Richard Branson

"Knowledge speaks, but wisdom listens."

Jimi Hendrix

"Education is a progressive discovery of our own ignorance."

Will Durant

"Education is the key to unlocking the world, a passport to freedom."

Oprah Winfrey

"I am learning all the time. The tombstone will be my diploma."

Eartha Kitt

"Education is the kindling of a flame, not the filling of a vessel."

Socrates

"I was obliged to be industrious. Whoever is equally industrious will succeed equally well."

Johann Sebastian Bach

"Light up the darkness."

Bob Marley

"Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young."

Henry Ford

"I had six honest men. They taught me all I knew. Their names were: Where, What, When, Why, How and Who."

Rudyard Kipling

"I am still learning."

Michelangelo, age 87

"Science is organised knowledge. Wisdom is organised life."

Will Durant

"Teaching is only demonstrating that it is possible. Learning is making it possible for yourself."

Paulo Coelho

"Learning is an experience. Everything else is just information."

Albert Einstein

"A man, though wise, should never be ashamed of learning more, and must unbend his mind."

Sophocles

"The roots of education are bitter, but the fruit is sweet."

Aristotle

"It’s taken me all my life to learn what not to play."

Dizzy Gillespie

"Education is the movement from darkness to light."

Allan Bloom

"Education is not preparation; education is life itself."

John Dewey

"Education is not the filling of a pail, but the lighting of a fire."

W.B. Yeats

"Education's responsibility is to replace an empty mind with an open one."

Malcolm Forbes

"The beautiful thing about learning is nobody can take it away from you."

B.B. King

"Much to learn, you still have."

Yoda

"It does not matter how slowly you go as long as you do not stop."

Confucius

"Learn everything you can, anytime you can, from anyone you can. There will always come a time when you will be grateful you did."

Sarah Caldwell

"Wisdom comes not from age, but from education and learning."

Anton Chekhov

"Learning is a treasure that will follow its owner everywhere."

Chinese Proverb

"You cannot open a book without learning something."

Confucius

"It is the art of an educated mind to be able to entertain a thought without accepting it."

Aristotle

"In learning you will teach, and in teaching you will learn."

Phil Collins

"The noblest pleasure is the joy of understanding."

Leonardo da Vinci

"Live as if you were to die tomorrow. Learn as if you were to live forever."

Mahatma Gandhi

"Gold has a price, but learning is priceless."

Chinese Proverb

"You can never be overdressed or overeducated."

Oscar Wilde