About the CPD course
The aim of this learning module is to provide the learner with help to cultivate assertiveness skills and gain a clear comprehension of what assertiveness entails. The learning module will cover: Understanding what we mean by assertiveness; Introducing techniques for assertive communication including active listening; Key strands to developing assertiveness.
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eLearning Plus
Our purpose is to help leaders deliver on their strategic business objectives, by addressing the skills gaps and the learning needs that contribute to boosting individual and business performance. We help you nurture, retain and attract key talent by creating targeted, customised learning experiences that meet your unique needs.
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