Review; Refresh; Reassure - Mediation

Training Course • The TCM Group

About the CPD course

This half-day workshop is intended to provide an opportunity for course participants to come back together; review what they have learned and consolidate their learning. The approach is a highly interactive and reflective format that should enhance both confidence and competency to apply skills learned in the original training and reinforce knowledge and awareness of the theories and foundations of the training.

CPD Provider

The TCM Group

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The TCM Group

TCM empowers people and organisations to adopt person-centred, values based approaches to dispute and complaints resolution; employee relations; human resources; management and leadership. We work in partnership with our customers to develop their overarching people and culture strategy and embed a person-centred values based organisational culture. This includes developing the core values, systems, processes and behaviours which encourage cooperative problem solving, open dialogue and stakeholder engagement.