CPD Courses

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See the latest Customer Services CPD courses from the Business industry

Showing 48 of 1,009 results

Customer Services

Noise and Vibration Awareness Certification

academy+

This course provides a comprehensive insight into every aspect of mobile and portable device securit...
Online Course
Customer Services

Social Media Marketing

academy+

This course will teach you: How to increase brand recognition through social media marketing SEO; Ho...
Online Course
Customer Services

Liquidity Risk Management in Banks

Fitch Learning

Liquidity risk has been one of the main drivers of the current credit crisis. This two-day course wi...
Training Course
Customer Services

Recruitment Strategies Certification

academy+

Noise and vibration are two common workplace hazards that can have serious long-term effects on empl...
Online Course
Customer Services

Speeding on site awareness

academy+

This course will outline the steps you must take when structuring a site; alerting people to hazards...
Online Course
Customer Services

Improving School Attendance Certificate

academy+

Learning how to improve school attendance is absolutely essential for any teacher; head teacher; par...
Online Course
Customer Services

Microsoft Planner and Project for the Web

GoSkills Ltd

Learning how to utilize Microsoft's cloud-based solutions for project managers is one of the best wa...
Online Course
Customer Services

Remote Worker & Business Travel Security Certifica...

academy+

This course provides you with comprehensive information about the various recruitment strategies tha...
Online Course
Customer Services

Thomas Kilmann

academy+

This course will teach you: What the Thomas-Kilmann Conflict Mode Instrument (TKI) is and why it is...
Online Course
Customer Services

Is the Customer Always Right Certificate

academy+

While customers are undoubtedly the most important asset of any business; the question remains if co...
Online Course
Customer Services

Dangers of Sleep Deprivation Certification

academy+

This course provides you with a comprehensive guide to remote worker and business travel security....
Online Course
Customer Services

Working with lift trucks

academy+

This course will teach you: The importance of knowing how to safely operate a lift truck; About lift...
Online Course
Customer Services

Introduction to SQL

GoSkills Ltd

SQL is the world's most widely used programming language for database management; an essential skill...
Online Course
Customer Services

Project Preparation Certificate

academy+

Project preparation – a term that may sound self-explanatory – has many obvious and not-so-obvious e...
Online Course
Customer Services

Employee Recognition

Inspire Management Training Centre

Recognising employees through various recognition programs is a fantastic investment. Being apprecia...
Training Course
Customer Services

Negotiation Skills for Financial Professionals

Fitch Learning

Negotiation Skills for Financial Professionals is a one-day course which offers insight and challeng...
Training Course
Customer Services

Staff Retention Techniques Certification

academy+

This course provides you with comprehensive information about sleep deprivation. It begins by talki...
Online Course
Customer Services

Workplace Hygiene

academy+

This course will teach you: The importance of workplace hygiene; Poor workplace hygiene and the risk...
Online Course
Customer Services

Payroll - How to calculate net and gross pay certi...

academy+

Good payroll management is key to the running of a business. Fortunately; this is a relatively simpl...
Online Course
Customer Services

Confidence Building Awareness

Blue Stream Academy Ltd

Confidence Building Awareness has been developed to look at important areas including: thinking abou...
Online Course
Customer Services

Non-Bank Financial Institutions

Fitch Learning

This intensive three day case study based course provides participants a structured approach to the...
Training Course
Customer Services

Dealing with Stress; Anxiety; Depression and Viole...

academy+

Understanding your employees and having proper retention strategies in place is key to retaining emp...
Online Course
Customer Services

Youtube Masterclass

academy+

This course will teach you: The three pieces of equipment that you need; in order to get started; Al...
Online Course
Customer Services

Introduction to REBT: Rational Emotive Behaviour T...

academy+

Rational Emotive Behaviour Therapy (REBT) is a talk-based therapy grounded in the principle that the...
Online Course
Customer Services

Falls Prevention (Hospice)

Blue Stream Academy Ltd

Whilst having a fall can happen to anyone; they are not an inevitable occurrence; they are usually d...
Online Course
Customer Services

Working in Confined Spaces Certification

academy+

Preventing physical injury in the workplace should be a key concern for all employers; but any appro...
Online Course
Customer Services

Dealing with HMRC in Relationship to New Employees...

academy+

When recruiting a new employee; it is important to observe HMRC’s rules and regulations concerning p...
Online Course
Customer Services

Supporting Confidence Building in a Team

Blue Stream Academy Ltd

This course has been developed for those who have responsibility for supporting colleagues with conf...
Online Course
Customer Services

Supervising Others

Inspire Management Training Centre

Supervising others can be a tough job. Between managing your own time and projects; helping your tea...
Training Course
Customer Services

Operational Risk Management in Financial Instituti...

Fitch Learning

This two-day course provides an understanding of the importance of operational risk management withi...
Training Course
Customer Services

Achieving Sales on the Telephone Certificate

academy+

The Achieving Sales on the Telephone course will teach you the skills and give you the tools you nee...
Online Course
Customer Services

Promoting Positive Behaviour Certificate

academy+

Undesirable behaviour in the workplace or home can weaken relationships; lower morale and create a t...
Online Course
Customer Services

Assertiveness Skills Certificate

academy+

Being assertive can help you achieve your goals. Assertiveness is a confident behaviour; which can...
Online Course
Customer Services

Rational Decision Making Certificate

academy+

Every day; we make hundreds of decisions. For the most part; the outcomes are inconsequential. Howev...
Online Course
Customer Services

Bridal Hair Certificate

academy+

This course gives you everything you need to know about becoming a freelance bridal hair stylist. A...
Online Course
Customer Services

The Dangers of Texting while Walking Certificate

academy+

The implications that texting while walking may cause are often overlooked; we all know the dangers...
Online Course
Customer Services

An Understanding of NHS Cancer Screening Programme...

Blue Stream Academy Ltd

The three NHS cancer screening programmes in England; Cervical Screening; Breast Screening and Bowel...
Online Course
Customer Services

Bridal Makeup Certificate

academy+

This Bridal Makeup mini course gives you everything you need to know about becoming a freelance brid...
Online Course
Customer Services

Sales Talk - Understanding the Jargon Certificate

academy+

Every industry has its own jargon; and sales is no exception. To an outsider; or those new to workin...
Online Course
Customer Services

Bullying and Harassment

Blue Stream Academy Ltd

This module contains the key definitions and legal considerations relating to bullying; harassment;...
Online Course
Customer Services

Buying & Selling Online Certificate

academy+

Over the past 25 years; the commercial landscape has undergone a seismic shift. Rather than relying...
Online Course
Customer Services

Understanding the National Insurance Contributions...

academy+

In the UK; all employees aged 16 and over must pay National Insurance contributions; as do employers...
Online Course
Customer Services

Vegan Health; Nutrition and Lifestyle Certificate

academy+

Veganism is the perfect solution for those looking to adopt a healthy and proactive style geared tow...
Online Course
Customer Services

Drug and Alcohol Awareness

Blue Stream Academy Ltd

This module is recommended for clinical job roles as it includes specific information on mental capa...
Online Course
Customer Services

Restructuring Problem Credits

Fitch Learning

This is a two-day course which outlines the key analytic, structuring and restructuring lessons to b...
Training Course
Customer Services

Closing Techniques Certificate

academy+

In this course; you will learn how to maximise your chances of closing a sale; using various techniq...
Online Course
Customer Services

The Complete Cupcake Decorating Pack

academy+

Includes the Following Courses. Cupcake Decorating – Emoji Pack Cupcake Decorating – Animal Pack Cu...
Online Course
Customer Services

Online Access to Prospective (Future) Records

Blue Stream Academy Ltd

All GP surgeries are required to give all patients in England online access to new information as it...
Online Course