Showing 20 of 20 results
Social Care
Letter Report Writing
Total Success Training
This course will allow delegates to gain useful letter writing tools; tips and techniques and also i...
Training Course
Social Care
Dealing with Difficult People
Total Success Training
This course effectively demonstrates how to neutralise problem situations in the workplace. It cover...
Training Course
Social Care
Train the Trainer
Total Success Training
Full day training course teaches delegates the fundamentals of writing and running successful traini...
Training Course
Social Care
Mediation Skills
Total Success Training
2 day training course on the management of difficult situations and challenging colleagues. Availabl...
Training Course
Social Care
Presentation Skills
Total Success Training
2 day training course on skills and techniques for producing professional presentations. Available a...
Training Course
Social Care
Appraisal Skills
Total Success Training
2 day training course on planning; preparing and conducting effective performance review interviews....
Training Course
Social Care
Leadership and Team Building
Total Success Training
2 day training programme on techniques and strategies to become more effective leaders. Available as...
Training Course
Social Care
Coaching Skills for Managers
Total Success Training
1 day training course on practical skills and techniques to design and deliver effective coaching an...
Training Course
Social Care
Time Management
Total Success Training
1 day training course on skills and techniques to improve effectiveness and minimise daily challenge...
Training Course
Social Care
The New Manager
Total Success Training
This course is designed for newly appointed managers and supervisors. Its modular approach builds in...
Training Course
Social Care
Negotiation Skills
Total Success Training
This course is designed to deliver vital negotiation skills; tips and techniques to delegates who ne...
Training Course
Social Care
Dealing With Difficult People
Total Success Training
This course is designed for staff who handle external customers. The type of individual who thrives...
Online Course
Social Care
Email & Letter Writing
Total Success Training
This course will teach delegates to structure an email or letter in logical sequence; writing an int...
Online Course
Social Care
Negotiation Skills – Winning Negotiations
Total Success Training
This course enables delegates to focus on the key aspects of successful negotiations including argum...
Online Course
Social Care
Assertiveness Skills
Total Success Training
This course is designed to develop delegates who need to improve and enhance their communications sk...
Training Course
Social Care
Customer Service & Customer Care
Total Success Training
For those whose customer service training requires tips and techniques in both telephone and face to...
Training Course
Social Care
Disciplinary Procedures
Total Success Training
This course addresses the problem that; in a recent survey showed that 75% of UK managers were unawa...
Training Course
Social Care
Interviewing Skills
Total Success Training
This course covers the practical ideas to make all recruitment interviews more productive and focuse...
Training Course
Social Care
Project Management Skills
Total Success Training
The course is designed to help delegates organise their workload while planning a project. This is d...
Training Course
Social Care
Telesales & Telemarketing
Total Success Training
Selling on the telephone is very different from face-to-face sales and a telesales team require a sp...