The Mindset; Language & Actions Toolkit – Online Learning Journey 1
Online Course
•
MGI Learning
About the CPD course
Training for organisations looking to create a positive culture which will dramatically improve performance; especially employee engagement and customer satisfaction. The Mindset; Language & Actions Toolkit; created by leading expert Mary Gober; improves ability to assess and manage emotions and to communicate in a positive; solution-focused manner with everyone around you. The practical tools are immediately usable to improve competence and capability to handle anything that comes your way at work; to manage challenging situations (including feedback and complaints) and to build positive; productive relationships. Presented in an engaging e-learning format with follow-on activities to embed and sustain the learning.
Our unique training Toolkits are based on the work of two highly respected experts - Mary Gober and Seán Weafer. Our team of industry experts work closely with customers and our wider MGI team to drive business outcomes and growth.
Our Consultants work with customers all over the world and travel to research, design and deliver learning programmes. This can be through traditional face to face learning, a combination of digital and face to face learning or by developing a team through a 'train-the-trainer' accreditation.
Our Organisational Development Consultants are specialists in helping customers with a range of strategic priorities including coaching, leadership development and implementing large scale and complex programmes.